Enabling air travel with oxygen in Europe

Airports are responsible for the progress of passengers through the airport until they are seated in cabin, and for handling luggage. The provision of medical services on the ground is not the responsibility of the airport.

At the airport, you will go through the following services:

  1. checking inCheck-in Counter: Ground airline staff or subcontractor of the airline. The staff will have received pre-notification that you are approved for the flight – only if you have sent the Medical Form at least 48 hours prior to departure.

  2. special counterSpecial Service Counter: Airport staff or airport subcontractor. Following your booking request at least 48 hours prior to debate, your airline or travel agent is responsible to pre-notify airport special service staff to transport you and your handling luggage, together with your POC free of charge, to your cabin seat.

  3. securitySecurity checks: Show your signed Medical Form to inform security staff that you are approved to move around the airport with a POC or pre-ordered medical oxygen.
    If security staff request you to switch off your POC or to stop Medical Oxygen Delivery, inform them that this is the same as asking you to stop breathing and there is no existing regulation that requires you to do so!

  4. airplaneAirplane: Airline staff will be pre-notified of your POC use or need for medical oxygen. Most airlines want you to share in the costs for on-board oxygen service and these costs can vary from one airline to the next. Therefore check with your travel agency before booking.
    If security staff request you to switch off your POC or to stop Medical Oxygen Delivery, inform them that this is the same as asking you to stop breathing and there is no existing regulation that requires you to do so!